EOSE Limited Privacy Policy

Last Updated on 4th January 2020

Welcome to (the “https://eosedata.com/“). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by (collectively, “Services”) (“Authorised Customers”).

This privacy policy aims to give you information on how EOSE Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or purchase our services.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

EOSE Limited (referred to as “EOSE”,”we”, “us” or “our” in this privacy policy) is the controller and responsible for your personal data.

EOSE is committed to protecting the online privacy of your personal data. If you have questions or comments about our administration of your personal data, please contact us at team@eosedata.com. You may also use this email address to communicate any concerns you may have regarding compliance with our Privacy Statement or by post to EOSE Limited, Juniper House, Warley Hill Business Park, The Drive, Brentwood, Essex, England, CM13 3BE.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) if you are unhappy with how we have used your data. The ICO’s address is:           

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF 

We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Collection and use of personal data

The type of data we collect. We obtain personal data about you should you choose to provide it. For example, you may provide information such as your name, title, work address and email address when registering for services or when contacting our mailboxes. In some cases, you will have previously provided your personal information to EOSE (if, for example, you are a former employee).

If you choose to register or login to our website using a third party single sign-in service that authenticates your identity and connects your social media login information (e.g., LinkedIn, Google, or Twitter) with us, we will collect any information or content needed for the registration or log-in that you have permitted the social media provider to share with us, such as your name and email address. Other information we collect will depend on the privacy settings you have set with your social media provider, so please review the privacy statement or policy of the applicable service.

By registering and/or submitting personal data to EOSE, we will use this information in the manner outlined in this Privacy Statement. Your personal data is not used for other purposes, unless we obtain your consent or unless such a purpose is permitted by law or professional standards. For example, if you register to our website and provide information about your preferences, we will use this information to personalise your user experience. Where you register or login using a third-party single user sign-in we may also recognise you as the same user across any different devices you use and personalise your user experience. If you send us a resume or curriculum vitae (CV) to apply online for a position with EOSE, we will use the information that you provide to match you with available EOSE job opportunities.

In some cases where you have registered for certain services we will store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request).

How we use your personal data

EOSE generally collects only the personal data necessary to fulfil your request. Where additional, optional information is sought, you will be notified of this at the point of collection.

Applicable data protection law allows us to process personal data, so long as we have a ground under the law to do so. It also requires us to tell you what those grounds are. As a result, when we process your personal data, we will rely on one of the following processing conditions:

  • Performance of a contract: this is when the processing of your personal data is necessary in order to perform our obligations under a contract;
  • Legal obligation: this is when we are required to process your personal data in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency;
  • Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests; or
  • Your consent: in some cases, we will ask you for specific permission to process some of your personal data, and we will only process your personal data in this way if you agree to us doing so. Where we are processing your personal data on your consent, you may withdraw your consent at any time by contacting EOSE  

Examples of the ‘legitimate interests’ referred to above are:

  • To offer information and/or services to individuals who visit our website or offer information about employment opportunities.
  • To prevent fraud or criminal activity and to safeguard our IT systems.
  • To customise individual’s online experience and improve the performance usability and effectiveness of our online presence.
  • To conduct, and to analyse, our marketing activities.
  • To meet our corporate and social responsibility obligations.

Automatic collection of personal data

In some instances, EOSE and its service providers uses cookies and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customise your online experience, improve the performance, usability and effectiveness of our online presence, and to measure the effectiveness of our marketing activities.

IP addresses

An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognise and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct website trend and performance analysis.

Cookies

Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.

On some of our websites, a notification banner will appear requiring your consent to collect cookies (cookies banner)

  • Strictly necessary cookies: Strictly necessary cookies are essential in order to enable users to move around the website and use its features, such as accessing secure areas of the website. These cookies must be enabled or the site will not function, and cannot be blocked.
  • Performance cookies: Performance cookies are cookies used to gather data to enhance the performance of a website.
  • Functionality cookies: Functionality cookies are used to remember customer selections that change the way the site behaves or looks. You may opt-out of these cookies, but it will impact your experience on the website, and you may need to repeat certain selections each time you visit.

You can manage your consent for performance or functionality cookies using the cookie banner, or by updating your browser’s settings (often found in your browser’s Tools or Preferences menu) to not accept cookies.

Social media widgets and applications

EOSE website may include functionality to enable sharing via third party social media applications, such as LinkedIn and Twitter. These social media applications may collect and use information regarding your use of our web site. Any personal data that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

In addition, EOSE may host blogs, forums, crowd-sourcing and other applications or services (collectively “social media features”). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal data that you provide on any our social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Disclosure of your personal data

We may share your personal data with the parties set out below:

Service providers acting as processors based in the United Kingdom who provide IT and system administration services.

Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.

HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We may add your personal data to our Contact Relationship Management database (CRM) which we use to develop our relationships with current and prospective contacts. EOSE does not sell your personal data or provide it to third parties for direct marketing use.

Choices

In general, you are not required to submit any personal information to EOSE, but we will require you to provide certain personal information in order for you to receive additional information about our services and events. EOSE may also ask for your permission for certain uses of your personal data, which you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you are able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.

If you wish to prevent cookies from tracking you as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.

Your Rights

If EOSE processes personal information about you, under data protection law you have the following rights to request:

  • Access You may request access to your personal data. This is commonly known as a “data subject access request” or “DSAR”. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 
  • Correction You may request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Erasure You may request erasure of your personal data. This enables you to request us to delete or remove your personal information from our systems where it is readily identifiable and where you feel there is no legitimate reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing.
  • Object to Processing You may object to the processing of your personal data where we are relying on a legitimate interest as proscribed in GDPR (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Restriction of Processing You may request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Data Portability You may request the transfer of your personal data to another party.You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.Please contact us at team@eosedata.com if you wish to make a request.
  • Withdraw consent at any time Where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Links to other sites

Please be aware that EOSE website may typically contain links to other sites, including sites maintained by other member firms that are not governed by this Privacy Statement but by other privacy statements that will often differ somewhat. We encourage users to review the privacy policy of each Web site visited before disclosing any personal data.

By registering on any our web site and then navigating to another web site while still logged in, you agree to the use of your personal data in accordance with the privacy statement of the EOSE web site you are visiting.  

EOSE INSIGHTS DELIVERED TO YOUR INBOX